repair service

Bond Products’ Expert Repair Service

Bond Products offers a complete catalog of materials and supplies for carpet binding, serging, and rug making. This includes carpet binding equipment like carpet binding machines, portable binders, sergers, and tapestry binders. We also offer repair service and maintain equipment of all brands for our customers.

During our fall and spring open houses, we invite the public into our facilities to give them a chance to watch carpet binding by the experts and also ask them questions about fixing or maintaining their carpet binding equipment so they will be able to handle repairs on their own. We do small repairs on machines for free as well if they bring their equipment to an open house. You can see by browsing our Clearance page that many carpet binders stand the test of time and work for years or even decades with some tender loving care and the occasional repair.

Some of our customers prefer to have our experts do their repairs, and we are more than glad to do the work for them. If you have a binder or serger that needs repair, please do not hesitate to send it to us. Here are some testimonials from customers who brought or sent in their equipment* to us for repair:

“Wanted to say thank you so much for tuning up my machine. WOW!!! This machine runs and sounds like brand new and thank you so much for replacing my thread guide and belts.”

“Scott from Tech Support saved the day!!! I am in the middle of a very important job and my PBL1 stopped working, It took a 5-minute phone call, and I am back in business…”

“Scott and Gene have gotten me out of a bind (pun intended) many times helping me get my machines running. Keep up the good work, looking forward to many more years of business with Bond.”

We are proud of our efforts to educate our customers on which machines would be best for their needs, how to use them, how to maintain them, and how to repair them. If you have any questions about your carpet binding equipment, whether it’s running well or needs repair service, please call. We are happy to hear from you and help. And if you’d like to attend our upcoming spring open house, call us at 1-888-800-BOND to make your appointment. 

*Click here for our recommendations for packing up your binder if you need to ship it to us to repair.  We’ve found that if these guidelines are not followed, the machines are much more likely to be damaged on route and require more costly repairs to get them functioning again.


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