If your business relies on carpet binding machines and related equipment, you already know how important it is to keep those machines running smoothly. When a binder breaks down, repairs need to happen quickly so you can get back to work. But before sending your equipment out for service, it’s important to know how to properly ship a carpet binding machine for repair so it arrives safely.
Bond Products repairs and services all brands of carpet binding machines, including portable binders, sergers, and tapestry binders. Every year during our spring and fall open houses, we demonstrate how these machines work and how they can be maintained. When professional repairs are needed, we’re always ready to help! One issue we frequently see is equipment arriving damaged because it was not packaged correctly for shipping.
Here are our recommended steps to ensure your binder arrives safely.
Use Strong, Durable Packaging
Start by selecting a new double-wall cardboard box rated at 200-pound test strength or higher. Carpet binding machines are heavy pieces of equipment, and standard boxes may not hold up during transit.
Inside the box, wrap the machine carefully and surround it with plenty of packing material. The goal is to keep the binder from shifting inside the box while it is being transported. If the machine moves during shipping, it can easily suffer damage.
Choose a Reliable Shipping Carrier
We recommend using UPS for shipping and also insuring your equipment in case it is damaged or lost en route. Do not take chances! Carpet binding equipment is expensive to replace, and we cannot be held responsible for equipment that goes missing on its way to us.
Include Contact Information and Repair Instructions
When shipping your binder for service, be sure to include your contact information and return shipping details inside the package. If you need an estimate before repairs are performed or would like to discuss trade-in options, include those instructions as well.
Ship your package to this address:
Attn. Service Dept.
Bond Products, Inc.
4511 Wayne Ave.
Philadelphia, PA 19144
If you have questions before shipping, feel free to call us and we’ll gladly walk you through the process.
Inspect Your Machine After Repair
Once your repaired machine returns to your shop, take a few minutes to inspect both the packaging and the equipment itself. Confirm that no damage occurred during shipping.
It’s also a good idea to set up the machine and run a quick test using a small piece of carpet. This ensures the binder is operating properly and that the repair was successful.
Don’t Delay Needed Repairs
Running damaged equipment can slow production and cost your business money. If your carpet binder, serger, or other equipment needs service, send it to Bond Products with the proper packaging and instructions. Our team will repair it quickly so you can get back to work.
If you have questions about packaging or shipping your machine, call 1-888-800-BOND. We’ll be happy to help you get your equipment safely to our service department.
