A Special thanks to our Customers to express our Appreciation
Our Bond Team truly appreciates your business over the past 70 years, and we are grateful for the trust you have placed in our company. If you have ever have any questions, please don’t hesitate to call us (888) 800-2663 to speak with our friendly staff. We hope to have the pleasure of doing business with you for many years to come. Sincerest thanks for your valued business. Looking forward to working with you again soon, we would love to hear from you.
Please take a moment to leave us a testimony or review.
What our Customers say about Us
- Rick, Carpet Bagger
I meant to send this at Thanksgiving time but got overwhelmed. I have had so much work, its amazing the amount of stuff this little shop and one guy turns out. I just want to thank you. When first entering this profession I was lost with so much to learn (still have a lot more). I learned how many companies are quick to sell their product, but do no training, or even product knowledge training. I was so frustrated and lost. It was only because of your generosity and Scott’s, along with your patience that helped me make some huge adjustments. I have so much more confidence. Partly because of what you have taught me and partly because if I have problems I have someone to call and they will help me work through it and not make me feel stupid. This kind of support is priceless for me. If I had my way we would be using Bond products 100%. Unfortunately because we are a huge retail facility with a giant showroom, the sales people often need a color that you don’t quite have a match for yet. I keep adding as many neutral colors as I can each week.
The purpose of the email was not really business related. I just simply wanted to say thank you and wish you, your family and all your staff and employees HAPPY HOLIDAYS!!! I pray for you all, and that God will continue to bless your business and all your relationships as well. Please stay safe and may God shine extra bright during these dark times.
We had to replace the carpet in our motor home we were unable to find an installer to do it so we did it ourselves your product was perfect for finishing the edge on the slide , the color was pretty true to the colors on your list. It was great for amateurs.
- Joy S. - SC
I needed a very odd shaped size rug that of course I could not find. Decided to buy a piece of carpet cut to the right size but then I didn’t know what to do with the raw edges. Started researching and stumbled on this product. Was a little afraid that it would not work but it did. My rug was a large size so my husband and son jumped on board to help put the binding on. Took us about an hour and it looks great. I don’t think anybody would every know that we didn’t buy the rug already finished.
- Rick, Charleston SC.
Sorry it took so long for a follow up email, hit the ground running when I got back and then the fourth weekend. Hope you had a safe and fun holiday. Traci and I wanted to thank you for making our time enjoyable, and for you helping us with so many petty questions. We never felt like we were in the way. I was excited with some of the different products and also with some of the differences in the way in which you approach the business.
It’s funny the first day back I was able to take that little piece of instabind that you sent back with me and use it on two inside corners of a boat carpet. Got my feet wet right off the bat. I also took an entire day and rebuilt the old machine, assembled the table, stripped all the thread holders and hardware. repainted it all and it pretty much looks like new. I also did some sewing on it and the finished edge with your yarn on the old machine was better than the regular machine with NC yarn.
I am working on an order to start getting some products. Once I have it ready I will go over it with Traci and she will get it placed. I think she called in to set up our account, but go ahead and check on that so that we have no hold ups.
Again thanks you so much, Traci and I feel like we made some new friends.
- Karin D.
This is a wonderful product. Anyone can bind a rug easily. Took a few hours and made a nice area rug out of a remnant!
- -Linda Rock
I have been singing your praises to anyone who will listen! I priced getting 2 area rugs for my living room, dining room. It was going to be $2300. So I went to Lowe’s and got a carpet piece on sale. Then I bought area rug padding and Instabind at Amazon. I cut the rugs and padding myself and set about binding the edges. I watched a very good YouTube video about using your product, and then followed the directions carefully. I was sooo pleased! Not only does it look fabulous, but I saved $1500. You read that right–$1500. Thank you so much. By the way, the color didn’t exactly match, but you don’t even see it. I’d send you a picture, but I don’t know how.
“The fringed arrived yesterday and I installed it. Wow does it make the rugs look great. The older one looks new and the recently purchased one looks larger and eye catching. Having over stitched the edges with heavy thread made the going easier and finished. Hot glue made the job fast. Great product. Thanks again for the advice.
- Doug from D L Binding
“Wanted to say thank you so much for tuning up my machine. WOW!!! This machine runs and sounds like brand new and thank you so much for replacing my thread guide and belts.”
- Paul M.
I love the product. I used the black color already, and it worked very well.
- Jason B., CA
“I just wanted to let your company know that you are doing an awesome job. Keep up the fantastic work and thank you. Happy Holidays”
- Jerry- Weckers Flooring
“I have had the pleasure of dealing with Bond Products for over 38 years and I just wanted to say that your customer service representatives are 2nd to none. They are all courteous and knowledgeable and when I send a rush order I usually get it the next business day. For those of you that haven’t had the pleasure of meeting the team, Debbie’s smile is infectious. She always makes my day a little better and Scott and Gene have gotten me out of a bind (pun intended) many times helping me get my machines running. Keep up the good work, looking forward to many more years of business with Bond.”
- Coyle Carpet One- Andrew K.
“It was very nice meeting all of you! Brian, you have some very knowledgeable and compassionate people working with you. Just to name a few, Scott is very passionate about what he does. Enjoyed meeting him and learned a lot! Gene was great at explaining the workings of the PBB. Patrick, what a great kid! He loves his job and does it very well. You’re lucky to have him and I think he has an amazing future. Thank you for your friendly hospitality and I look forward to seeing you all in the future. With Cheese Curds!!”“
- Brad J.- WA
“Carpet looks sharp with a nice binding. Thanks both!”
- John C. - Kansas
“Well, that was fabulous service! I like your product and now I like your service!”
- Scott • Bennetts Carpet
“Service is really REALLY great! We speak highly of Bond. Very efficient. “
- John L.
Fast expert professional service for your rugs!
- Pat Burns
The Bond Product Instabind Carpet Binding Tape is an awesome product! Wow! My father and I were very impressed on how professional the carpet remnant looked when we had finished install the binding tape. The Instabind carpet binding tape was of super quality and easy to install. We needed to make a color exchange and worked with Elizabeth who provided outstanding customer service. She was very accommodating and efficient. We would highly recommend this product to anyone that has left over carpet remnants and wants to turn them into beautiful rugs without breaking the bank.
- Cesar • Fovama Rugs & Carpets
Great service and pricing
- Michael C. - Nevada
On Feb. 10, 2018, we ordered a package that included Instabind regular style binding in Desert color, 54 ft. roll. A Bond 305 Glue gun. Along nozzle tip for the glue gun. A package of 1/2 x 10 extra long glue sticks. We had cut out an 8 x 8 piece of carpet. We are replacing our carpet with wood floors. We followed your video instructions and the piece was trimmed and ready for the Instabind the whole process took about 15 minutes! Wow was that easy! All we have left is to trim some of the edges where the carpet sticks over the trim. Your advertisement, videos, and easy contact made this a wonderful experience. We just talked to a friend that had a piece of carpet bonded and it cost them over $200.00! Plus the time and effort of transporting the carpet. Bond Products would of saved them time and money! Thanks again!
- Lonnie R.
I received my carpet today and wanted to let you guys know that it looks great !! Please let your guys know that I couldn’t be happier with the results and I will recommend you guys to anyone needing your services !! Thanks again, Great work !!
- Eva R.
I just wanted to tell you how much I LOVE the Instabind. I replaced my carpeting about a year ago and wanted to make throw rugs from the scraps for shoes and inside the door. I bought your Instabind in the hope that it was easy as described and looked as nice. It is a wonderful product and I have recommended it to family and friends.
- Tabitha P.
Thank you so much for everyone’s help today. I sanded down any snags & it’s working beautifully! Got through most my base! I’ll make my completion date tomorrow close of business. I even got to bind it myself!
- Daniel W.
Tech Support saved me 🙂 Scott from Tech Support saved the day !!! I am in the middle of a very important job and my PBL1 stopped working, It took a 5 Min. phone call and I am back in business…
- Constance D.
We purchased a carpet remnant and used your Instabind Regular Style. It worked perfectly. My husband and I finished a 7′ x 12′ remnant in less than an hour. I purchased a glue gun and sticks from you, too, and those worked perfectly. The result is amazing, and we couldn’t be happier. The price was very reasonable, and your DIY video and instructions made the whole process super easy. Thanks!
- Kathe S.
We live on a sailboat. We’ve been sailing around the Caribbean.
Replacing carpeting has been a challenge.
Since I found Instabind it’s been much easier. Sharing info about your product with other sailors & islands.
It would also be great for RVs.
Easy to work with & has lasted well for almost 2 years so far.
Thanks for a great idea & product!
We love love love your serge tape! It is incredible stuff.
- David M.
Thank you for a great product. Here is our rug with the serge binding. (See photos of finished project)
- Tom C.
I took several carpet remnants to Bond for binding. Mark did an excellent professional job, squaring the pieces and stitching the binding on the rugs. The finished rugs look great and the price was very, very reasonable. Plus, I apparently stopped in at a good time and was able to wait for the work to be completed, and left with the rugs. All around great experience.
- Beth S.
Brian….Just wanted to thank you and let you know the machine arrived yesterday and I used it today. It worked like a charm & I was able to bind 5 carpets and nothing happened!!!!! The thread didn’t snap, the tension was perfect, the binding taped didn’t buckle AND I didn’t have to lubricate a thing. It was a real pleasure doing business with Bond.
- Kelly, DWP
“I was ecstatic when you called in the morning and said you were going to stop by yesterday! I rarely get a chance to interact with people who know / understand what it is that we do. Aside from that fact, I was happy to have the opportunity to meet you in person. I have really enjoyed doing business with Bond, everybody is so friendly, helpful and accommodating. Which is a nice change of pace compared to your competition.
Thank you for spending some time with us and thank you for all the helpful tips & information.”
- Mark A.
Got your shipment yesterday and put it on my rug and some runners in the afternoon. Thanks very much, it turned out very nicely. After reading your instructions, I made a tool to help me glue it. Since I didn’t want to buy a glue gun with a tiny tip, I used a piece of plywood to make a jig which allowed me to get to the groove between the binding and carpet more easily (see pictures). I backed it with felt to let it slide on my wood floor since I also used it to hold the binding tight after gluing it. The edge of the carpet sits on the edge of the recess and the binding bends down into the hole. I used a brush to hold the fibers out of the way since it was a fuzzy carpet then stuck the tip of my glue gun into the gap. I slid it up to my last glued spot and ran a bead of glue down in the groove. then I jammed the edge of the binding up agaist the board on the tool and held the carpet down with the backside of the brush. The slowest part was waiting for the glue to cool. I am very pleased with the results, thanks for a great product.
- Jane N.
“It’s such a wonderful pleasure to get such good service.”
- Catherine H.
” Many thanks for all of your support and help over the past few weeks. Looks great! I can’t thank you enough for your patience, continued support and commitment as we worked on our project. Many thanks! “
- Jeff M.
You and your team are fantastic! Thanks so much.
- Susan M.
Thank you so much. So nice doing business with a company that has fantastic customer service.
- Rick L.
Thanks! Great product.
- Ian L.
I really appreciate the discount because we are here in Quebec and I love your products and company so we will purchase more in future and being more competitive in price will also increase our sale volume.
- David W.
Just finished my first automotive floor carpeting piece using the Instabind and fine tip glue gun you sent. Very happy with the results!! Going into a 1960 Hillman Minx sedan. Thanks for a great product!
Great for people living in small spaces. Like a boat, RV, or tiny home, apartment.
I was redoing my living room, and found a rug I fell in love with. Unfortunately, it turned out the rug wasn’t long enough for what I wanted.
I just couldn’t find anything that I liked anywhere near as much, so I came up with the idea of making area rugs out of it. Of course then the problem became, how do I bind the edges?
Would a rug store do that to a rug they hadn’t sold? (Bought this one on Overstock.com.) That’s when I searched online and found you.
So now I have the rug I love, the living room looks great, and I am thrilled with how it all came together. So thanks.
I just ordered a 10′ piece to be able to bind the ends of runners I bought at Home Depot.
- Kate- House 185
Check out her blog here: Kate’s Blog
“Speaking of the binding, I used Instabind from Bond Products. They offer affordable DIY binding options plus how-to videos that make the process a breeze and provide a professional looking edge. Before I ordered anything from them, I purchased a color card and picked out the binding color I liked best for the rug”
- Eddie M. -Aurora IL
Great thank you so much for all of ur help and promo service it's all way great dealing with professional people like you.
- - John L. Philadelphia PA
“Thanks for the great product! Installing the artificial turf was fast & easy! Perfect for the kids.”
- Cheers! - Rob M. -Versatile Grass
We have been getting to understand and practice with your new hot melt turf seaming system on remnants and such, but today was the first real world landscaping grass install for your just received system.Here is the actual job closing email from my install foreman moments ago:The new seaming technique works like a charm and the seams were quite possibly the best ones and the easiest I’ve done EVER! Certainly music to my ears as the company owner. That is a nice tight program you’ve got there …… suspect we will be a regular client for you now. ‘Well done’ accolades to your staff and R&D folks …. this is indeed everything you touted it to be. It will be difficult to go back to the nasty glue regime now …… Please do keep me up-to-date on any new developments specific to the turf industry please.
- Renee D., Arkansas
I can’t tell you how glad I am that I found your product. The installation was as easy as the video. I will be ordering more for my family!
- Bernadette R. -Custom carpets by Berne'
"I have a manual but right now not enough time to look for it. I hope this helps. I am going to leave a voice mail for the 4 gross rolls of binding I would like sent with the looper needle. Thank u for all your help life is just crazy lately but u have made things a lot better."
- Nancy G.
“I love this product. I am interested in doing more of this as my house has hardwood floors throughout. Thank you for developing such an amazing product.”